Return & Refund Policy

At Jannat Aromas, we take pride in delivering premium quality perfumes. Your satisfaction is our priority. Please read our return and refund policy carefully:

1. Returns:

• We accept returns within 7 days of receiving your order.

• To be eligible for a return, the perfume must be unused, in its original packaging, and in resellable condition.

• Due to hygiene reasons, opened or used perfumes cannot be returned unless they are defective.

2. Refunds:

• If your return is approved, we will issue a refund to your original payment method within 7-10 business days. Please note, shipping fees are non-refundable.

• If you received a defective or incorrect item, we will cover the return shipping cost.

 3. How to Return:

• Contact our customer service at info@jannataromas.com within 7 days of receiving your order to initiate a return.

• Please provide your order number and reason for return.

4. Non-Returnable Items:

• Opened or used perfumes

• Sale or clearance items

5. Damaged or Defective Items:

• If your perfume arrives damaged or defective, please contact us immediately, and we will arrange a return or replacement at no additional cost to you.

6. Exchanges:

• At this time, we do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order.

For any questions or assistance, feel free to contact our customer service team at info@jannataromas.com

Thank you for choosing Jannat Aromas!